Bio-One of Marion County decontamination and biohazard cleaning services

Does Homeowners' Insurance Cover Biohazard Cleanup?

Most homeowners' insurance policies cover the cleaning and decontamination of biohazard contaminants and damage resulting from a suicide, unattended death, crime, accident, medical emergency, and infectious disease.  In addition, the policy likely covers any repairs or replacement of structural elements (flooring, carpet and pad, baseboards, drywall) that must be removed as part of the remediation process. When a claim is first opened, the situation and details must be explained in a manner that helps to ensure coverage.   How the situation is explained to the claims representative can impact whether or not you are covered and how much is covered and mitigates delay in cleaning your home or property.

Bio-One Marion County has filed many claims on behalf of its clients. It can help you file a claim with your insurance company, guide you through the process and be your advocate to ensure that your insurance company provides all that you are entitled to based on your policy.

What if You Haven't Found the Homeowner's Insurance Policy?


Bio-One Marion County understands that the policy information is often not readily available or needs to be found inside the home after the cleanup is completed. If a loved one has passed in their home, we can help you find and recover the policy information as part of our cleanup efforts.

It is important not to delay the biohazard remediation and to avoid further damage to your property and emotional well-being. Bio-One Marion County is here to help, and we want you to be physically and emotionally safe; thus, the biohazard cleanup should be done without delay.

The Claim Process

  1. Bio-One Marion County will schedule with you a time and day to inspect and remediate the scene where the death or accident occurred.
  2. Bio-One Marion County will take the necessary photos and measurements to document the scene before, during, and after the biohazard remediation process. 
  3. Bio-One Marion County will collect the homeowner's insurance policy information necessary to file a claim on your behalf.  We will need the insurance company's name, the insured's name, and the policy number.
  4. Bio-One Marion County will call the insurance company's national claim line and provide detailed information to the claim handler so you don't have to. The claim handler will open a claim and, in most cases, provide us with a claim number and the assigned adjuster's name and contact information.  To protect our client's emotional well-being by not having to relive the details of the situation, we ask the adjuster to contact us directly so we can explain the situation in detail and the work that was done and discuss the next steps for any work that still needs to be done to remediate odor, cross contamination or repairs.
  5. Once the adjuster and Bio-One have spoken, the adjuster will contact you to verify the claim, get additional information, if necessary, and then discuss coverage with you.
  6. Once the job is complete, Bio-One will submit the documentation, a properly formatted invoice, a report, and photographs to the adjuster.  We inform the adjuster what repairs, if any, must be made to the structure. 
  7. The adjuster may call you to schedule an appointment so a field adjuster can visit the property to inspect and take measurements for funding the repair and replacement of covered items and structures.
  8. The insurance company will mail you a check for less than the deductible or send Bio-One Marion County a check directly for our portion of the claim, and we will invoice you for the deductible.

Bio-One Marion County has your best interest in mind when filing a claim and dealing with the assigned adjuster. How the case is presented, and the documents submitted are essential to helping to ensure that the only out-of-pocket expense is deductible.

Please note that most biohazard claims are covered; however, all policies are different, and coverage varies based on the type of policy and named peril exclusions. Deductibles typically vary between $250-$2,500 but could be higher depending on the policy. Not all insurance companies will permit third parties to file a claim on behalf of the insured. In those few cases, we will file the claim alongside you, guide the process for you, and do our best to shield you from reliving the details.

Bio-One of Marion County is a locally owned and operated biohazard and hoarding cleaning company serving Indianapolis and surrounding areas. We specialize in blood, bodily fluid, and feces removal, rodent droppings cleaning, sewage cleanup, hoarding and pet hoarding cleaning, gross filth cleanup, and odor removal services. Helping people who are faced with difficult situations to get their surroundings and lives back in order is our #1 priority. 

Bio-One is here to help you 24/7, 365 days a year!  Call (317) 499-0614, and you'll speak directly to one of us when you call; there is never an answering service.  We'll treat you like a person with the compassion and respect that you deserve. 

Blood Spill Cleanup

Blood spills can happen anywhere, whether in a hospital, laboratory, or your home. Regardless of where it happens, cleaning up the spill immediately and correctly is crucial to prevent the spreading of disease and potential health hazards. While it may be tempting to clean up the spill yourself, it's important to understand that blood spill cleanups should only be handled by biohazard companies. This blog discusses why you should leave blood spill cleanups to professionals.

Health Risks

Blood spills can pose a significant health risk, as they can contain bloodborne pathogens such as HIV, hepatitis B and C, and other harmful microorganisms. Exposure to these pathogens can result in serious health consequences, including infections, illnesses, and even death. Therefore, it's important to understand the risks and take proper precautions to avoid contact with the contaminated area.

Lack of Proper Equipment

Blood spill cleanup requires specialized equipment to ensure the area is thoroughly disinfected and safe for occupancy. Biohazard companies have access to professional-grade equipment, including personal protective gear, biohazard bags, and disinfectants. Without proper equipment, cleaning up a blood spill can be dangerous and can result in incomplete or inadequate cleaning.

Proper Disposal

Biohazard companies are trained to dispose of blood and other biohazardous waste properly. They follow strict protocols and adhere to state and federal regulations to ensure that the waste is disposed of safely and in an environmentally-friendly manner. If blood and other biohazardous waste are not disposed of properly, it can result in potential fines and harm to the environment.

Legal Liability

Cleaning up a blood spill yourself can result in potential legal liability if someone else is exposed to the contaminated area. Biohazard companies have insurance to cover any accidents or injuries that may occur during the cleanup process. This means that you won't be held liable for any damages that may result from the cleaning process.

In conclusion, blood spill cleanups should only be handled by biohazard companies due to the potential health risks, lack of proper equipment, proper disposal, and legal liability. If you encounter a blood spill, it's important to contact a biohazard company immediately to ensure that the area is safely and thoroughly disinfected. Remember, your safety and the safety of others is paramount, so don't take any unnecessary risks.

Bio-One of Marion County is a locally owned and operated biohazard and hoarding cleaning company serving Indianapolis and surrounding areas. We specialize in blood, bodily fluid, and feces removal, rodent droppings cleaning, sewage cleanup, hoarding, and pet hoarding cleaning, gross filth cleanup, and odor removal services. Helping people who are faced with difficult situations to get their surroundings and lives back in order is our #1 priority. 

Bio-One is here to help you 24/7, 365 days a year!  Call (317) 499-0614, and you'll speak directly to one of us when you call; there is never an answering service.  We'll treat you like a person with the compassion and respect that you deserve. 

Preparing to clean an undiscovered death
Preparing to remediate an undiscovered death scene

Biohazard cleaning crews are often tasked with the challenging job of cleaning up after traumatic incidents such as homicides, suicides, or accidents. While these situations are certainly difficult, they are also typically well-known and documented. However, there is another type of death that is much less talked about and can leave an even more significant impact on those left behind: undiscovered death.

Undiscovered death occurs when a person dies alone, and their body goes undiscovered for an extended period of time, often weeks or even months. These types of deaths are especially common among elderly people who live alone or individuals who do not have close family or friends to check on them regularly. In these cases, the person may have died from natural causes, suicide, or other factors, but the body decomposes without intervention.

Dealing with an undiscovered death can devastate family members and loved ones who may not have known that their relative or friend had passed away until weeks or even months later. The discovery of a decomposing body can also be traumatic for first responders and cleaning crews, who must deal with the physical and emotional aftermath of such a scene.

Cleaning up after an undiscovered death is a delicate process that requires specialized equipment, training, and experience. Biohazard cleaning crews must carefully remove and dispose of all biological materials, including bodily fluids and tissues, to ensure that the area is thoroughly decontaminated. They must also work quickly to address any odors and deodorize the space to help alleviate the psychological impact of the discovery.

In addition to physical cleaning, biohazard cleaning crews often play a crucial role in supporting family members and loved ones during the aftermath of an undiscovered death. They may work with law enforcement or other agencies to provide compassionate support and guidance during the difficult time.

Undiscovered death is a tragic and often overlooked aspect of death and dying. Biohazard cleaning crews play a critical role in addressing the aftermath of these situations and supporting the individuals and families impacted by them. Through their specialized training and expertise, these professionals help restore the affected area to a safe and sanitary condition while providing crucial emotional support and guidance during a difficult and traumatic time.

Bio-One of Marion County is a locally owned and operated biohazard and hoarding cleaning company serving Indianapolis and surrounding areas. We specialize in blood, bodily fluid, and feces removal, rodent droppings cleaning, sewage cleanup, hoarding, and pet hoarding cleaning, gross filth cleanup, and odor removal services. Helping people who are faced with difficult situations to get their surroundings and lives back in order is our #1 priority. 

Bio-One is here to help you 24/7, 365 days a year!  Call (317) 499-0614, and you'll speak directly to one of us when you call; there is never an answering service.  We'll treat you like a person with the compassion and respect that you deserve. 

Great work to our Bio-One office in Charlotte. They recently hosted a blood drive in Charlotte, NC. What a great way to give back to the community in such a great way!


If you know of someone in need of our services, please take a look at our locations to find the nearest Bio-One office near you. Stay safe!